Contact Us
hello@manucurist.com
We accept the return of your product(s) up to 30 days after they have been delivered.
The return is possible if your products have never been opened or used, and are in their original packaging! Unfortunately, we cannot accept returns of items if they are used or opened, for sanitary reasons.
If your package is returned to the sender due to failure to collect it from the post office or pickup point within 8 days, or because of an incorrect delivery address, missing address information, or due to a refusal of the package by the customer, the recipient being unavailable, you will be refunded the original amount of your order, minus a $10 fee.
This amount covers the administrative costs associated with processing and returning your order.
Please follow the two instructions in order for us to process your return:
1. Fill out the following return form and add it to your return package
- order number
- return tracking link
We cannot process your return without this information!
The return address for your package is :
WILKES-BARRE:
Manucurist
c/o MasonHub
175 Logistics Drive
Suite 100
Hanover Township, PA 18706
RefundsUpon receiving the returned Product(s) from you, we will process any refund due to you as soon as possible. You will be refunded in full to your original form of payment, including the cost of standard delivery; however, we will not refund your cost of returning the Product(s) to us. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.
